We follow the following refund policy for all of your purchases. Make sure you request any refunds according to the guidelines below. We are paid via a third-party payment system. Beware, you will not be able to dispute anything after making a purchase.
Only the money in your AutoVCC account is refunded. We do not provide refunds via PayPal or other payment processors. Before placing an order, make sure you understand and agree to our refund policy. Only the amount of money refunded may be utilized for future purchases or withdrawals through wallet cashout. This is critical to remember.
- Your payment has not yet been authorized and will be received after delivery.
- If you cancel your order after it has been processed, you will receive a refund. If the payment method expires in 30 days, for example, the refund request is handled automatically. Ex. PayPal has a validity period of three months
- Within three to seven working days, you will get your money back. (our office hours are Monday through Friday) US standard time zone.
- It is not possible to get a refund for the delivered item/service.
- You can only request a replacement for an entire order at this time.
- The preloaded card service is non-refundable. We sometimes refund 50% (contact us) in the rare event that you do not get all of your cashback.
- There are no refunds for orders that do not arrive on time.
- The refund is authorized if the order is placed by a business or individual and only after verifying the delivery information.
- Even if you send someone by mistake, Bitcoin wallets cannot be reversed.
- Withdrawals are irreversible, final, and cannot be changed from your wallet.
- It is not possible to get a refund for transaction costs/processing costs incurred on your account.
- You must always submit a request for a refund to your AutoVCC account.
Please contact us for any complicated issue. You will be permanently banned from autovcc.com if you dispute a transaction without first contacting us. Please see our terms & conditions for further information.